Average no-show rates and cost by profession

Compare the supplied rate and missed-appointment cost ranges, then use the calculator and profession pages to turn a broad benchmark into an appointment- level baseline.

Typical no-show rate

Typical no-show rate by professionHorizontal bars compare the typical percentage in each supplied profession benchmark. Counseling is highest at 28 percent and hair salons are lowest at 5 percent.0%10%20%30%40%Dental15%Med Spa25%Dermatology20%Chiropractic22%Optometry25%Physical Therapy18%Hair Salon5%Massage Therapy10%Tattoo Studio13%Counseling28%
Typical point from each supplied benchmark range. Use your own attended and missed appointment data for operational decisions.

Estimated cost per miss

Estimated cost per no-show by professionRange markers compare the supplied estimated dollar cost of one missed appointment across ten professions.$0$150$300$450$600Dental$250–450Med Spa$200–400Dermatology$150–280Chiropractic$90–160Optometry$180–300Physical Therapy$85–130Hair Salon$70–140Massage Therapy$65–110Tattoo Studio$250–550Counseling$100–170
Supplied planning ranges per missed appointment. They are not recommended fee amounts and should not be passed through to a patient or client.

Full benchmark table

“Typical” is the point supplied inside each range. Cost is practice impact, not a recommended no-show fee. Peak context is the profession-specific pattern to test against your own appointment data.

ProfessionNo-show rateCost per missPeak contextGuide
Dental10–20% (typical 15%)$250–450Routine prophylaxis and recall appointments book quickly but are frequently deprioritized by patients who view them as optional until pain arises.Detail
Med Spa20–35% (typical 25%)$200–400Demand spikes sharply before holidays, weddings, and summer; many clients book impulsively for events then cancel when schedules or motivation change.Detail
Dermatology12–30% (typical 20%)$150–280Follow-up visits for chronic conditions such as acne or psoriasis have markedly higher no-show rates than initial evaluations or procedural appointments.Detail
Chiropractic15–30% (typical 22%)$90–160Multi-visit care plans see high drop-off once acute pain resolves, leading to missed maintenance or ongoing adjustment appointments.Detail
Optometry20–30% (typical 25%)$180–300Annual comprehensive exams and contact lens fittings are booked 6–12 months ahead and routinely forgotten by patients without current vision complaints.Detail
Physical Therapy10–25% (typical 18%)$85–130Extended rehab courses for musculoskeletal issues experience highest attrition after the first few visits once initial mobility or pain relief occurs.Detail
Hair Salon3–8% (typical 5%)$70–140Premium weekend and evening slots book weeks or months out while weekday cancellations are difficult to refill at the last minute.Detail
Massage Therapy5–15% (typical 10%)$65–110Recurring wellness appointments are treated as flexible; clients commonly cancel or no-show during high-stress work or family periods.Detail
Tattoo Studio8–20% (typical 13%)$250–550Large custom multi-hour sessions are scheduled far in advance; clients frequently overestimate pain tolerance, healing commitment, or life stability.Detail
Counseling20–45% (typical 28%)$100–170Attendance is highly sensitive to ambivalence, acute life stressors, transportation barriers, and the emotional demands of consistent engagement.Detail

Replace the benchmark with your numbers.

Choose a profession for a sensible prefill, then enter your actual volume, rate, and average appointment value.

Your schedule inputs

Prefill: 10–20% (typical 15%) no-shows and $250–450 per missed appointment. The calculator uses the typical rate and the midpoint of the supplied cost range; replace both with your own measured data.

Estimated scheduled revenue at risk

Per month

$18,200

Per year

$218,400

Misses / month

52.0

At this appointment value, recovering 0.14 appointment per month equals a $149 NoShowLine subscription. This is arithmetic, not a savings promise; results depend on your baseline and workflow.

Measurement method

01 · Denominator

Count appointments expected to occur, excluding practice-cancelled visits under a documented rule.

02 · Outcomes

Separate attended, timely released, late-cancelled, no-show, and refilled appointments.

03 · Segments

Compare service, duration, lead time, practitioner, daypart, new/returning, and payer type where appropriate.

What is a good appointment no-show rate?

There is no universal target across appointment types. Compare your own rate over a consistent period, segment by service and lead time, and improve from that baseline while monitoring access and late releases.

Can the estimated cost per miss be used as a fee?

No. These ranges estimate practice impact. A lawful and proportionate fee requires separate state, payer, consumer, professional, authorization, and access review.

How should no-show rate be measured?

Use missed appointments divided by appointments expected to occur in the same period. Track timely cancellations, late cancellations, staff cancellations, and refilled releases separately.