# NoShowLine

> Protect every appointment on your schedule.

Send clear WhatsApp or SMS appointment confirmations clients can answer, then apply the deposit rules your practice sets. You control every exception.

## Sourced statistics

- **23%** — The average no-show rate across healthcare appointment settings worldwide, per a systematic literature review of scheduling studies. [Dantas et al., Health Policy, 2018](https://pubmed.ncbi.nlm.nih.gov/29482948/)
- **25% less likely** — Patients who received digital appointment notifications were 25% less likely to no-show than patients who received none, across pooled clinical trials. [Robotham et al., BMJ Open, 2016](https://pubmed.ncbi.nlm.nih.gov/27798006/)

> We found consistent evidence that all types of reminder systems are effective at improving appointment attendance across a range of health care settings and patient populations.
>
> [McLean et al., Patient Preference and Adherence, 2016](https://pubmed.ncbi.nlm.nih.gov/27110102/)

## Pricing

| Tier | Price | Blurb |
| --- | --- | --- |
| Full access | $149 | One practice subscription. Cancel any time. |

## FAQ

**Q: Is NoShowLine a booking system?**

No. NoShowLine is the confirmation and appointment-security layer that sits alongside your existing calendar or practice-management workflow. It is designed to make booked time more dependable, not replace clinical records or scheduling software.

**Q: Who decides when a deposit is required?**

Your practice does. You choose the services, amounts, timing, release conditions, and exceptions. NoShowLine communicates and applies the rules you configure; it does not impose a blanket policy on every patient or client.

**Q: Can people confirm without downloading an app?**

Yes. Confirmations arrive by SMS or WhatsApp from the NoShowLine messaging number, so the recipient answers in a familiar message thread without creating an account or installing anything. Replying CONFIRM, RESCHEDULE or STOP updates the appointment.

**Q: Does the $149 plan include the messaging itself?**

Yes. Confirmations are sent from the NoShowLine messaging number by SMS or WhatsApp, and that messaging is included in the subscription. There is no separate messaging bill to set up. Bringing your own number is on the roadmap for practices that need their existing number on the thread.

**Q: Is the messaging engine live yet?**

The sender goes live per deployment. Until it is live, the dashboard shows messaging as not configured, scheduling is refused with that reason, and NoShowLine never pretends a confirmation was sent.

**Q: What about privacy and patient consent?**

Your organization remains responsible for consent, permitted message content, privacy safeguards, retention, accessibility, refund terms, and the rules that apply in your jurisdiction. Keep sensitive clinical details out of reminder messages unless your compliance review permits them.

_Updated July 2026_